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| WELCOME INTERNATIONAL VISITORS |
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| CONTACT US |
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| The text for GypsyJazz.net is in English. If you need assistance in another language, please contact us directly at CUSTOMER SERVICE. |
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| PAYMENT AND SECURITY |
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| Credit Cards Accepted. We accept VISA, Master Card, American Express, and Discover credit cards. All information is secured and encrypted when you transmit data through our website. |
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| International Money Order. International money orders must be in U.S. dollars and drawn on a U.S. bank. If you wish to pay by international money order, please e-mail us for further instructions at CUSTOMER SERVICE |
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| Wire Transfer. If you want to pay by wire transfer, please e-mail us for further instructions at CUSTOMER SERVICE. We charge an additional $15.00 to cover our receiving bank fees. |
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| INTERNATIONAL SHIPPING |
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| International shipping rates will vary, depending upon the weight and size of the parcel, and the destination. The most commonly used carriers are USPS Global Express, UPS Worldwide Express, or DHL Global. Once you place an order on our website through the checkout process, you will be prompted through our shipping options and provided with an international shipping quote via e-mail before we process your order. We will send you a status e-mail to let you know what is happening with your order. If you would like further updates on your order, please contact us at orders@gypsyjazz.net. If you have any other questions, please contact us at CUSTOMER SERVICE. |
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| Your order will not include the taxes or duties of your country, as we have no control over those charges. Customs policies vary widely from country to country. Please contact your local customs office for further information. We will attach a customs declaration sticker on the outside of any package with an international destination. The sticker will declare contents and value. |
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| RETURN POLICY |
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| Gypsyjazz.net is happy to exchange defective CDs, VHS tapes, and DVDs (same titles only, no exceptions) within thirty days of delivery. You may also return any product unopened that we shipped to you in error. Please include a letter containing your mailing address and the reason for the return. Please contact us at CUSTOMER SERVICE for information on our return policy for instruments. |
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